Legal

Privacy Policy

Last updated: July 2026

1. Who We Are

Fordwich Consultancy Ltd ("we", "us", "our") is the data controller responsible for your personal data. We are a consultancy providing independent information and guidance to company directors and business owners.

If you have any questions about this policy or how we handle your data, please contact us at: enquiries@fordwichconsultancy.co.uk

2. What Data We Collect

We may collect the following personal data when you contact us or use our services:

• Name and job title
• Company name and company number
• Email address and telephone number
• Information you provide in enquiry messages
• Technical data including IP address and browser type (via website analytics)

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries and provide our consultancy services
• To maintain records of our engagements
• To comply with legal and regulatory obligations
• To improve our website and services

We will not use your data for unsolicited marketing without your explicit consent.

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

• Contract: where processing is necessary to provide services you have requested
• Legitimate interests: to respond to enquiries and manage our business relationships
• Legal obligation: where we are required to process data to comply with the law
• Consent: where you have given explicit consent for a specific purpose

5. How We Share Your Data

We do not sell your personal data. We may share it with:

• Specialist partner firms to whom we refer your matter (only with your knowledge)
• Professional advisers (legal, accountancy) under obligations of confidentiality
• Regulatory authorities where required by law

6. Data Retention

We retain personal data only for as long as necessary for the purposes set out in this policy, or as required by law. Enquiry correspondence is typically retained for six years in line with standard business practice.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data (in certain circumstances)
• Object to or restrict our processing of your data
• Request portability of your data
• Withdraw consent at any time (where consent is the legal basis)

To exercise any of these rights, contact us at enquiries@fordwichconsultancy.co.uk. We will respond within one calendar month.

8. Cookies

Our website may use cookies to improve your browsing experience and to collect anonymised analytics data. You can control cookie settings through your browser. We do not use cookies to track individuals for advertising purposes.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All client engagements are treated with strict confidentiality.

10. Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Telephone: 0303 123 1113

11. Changes to This Policy

We may update this privacy policy from time to time. The current version will always be available on our website. We encourage you to review it periodically.